Robo-ConciergeKEYNOTE
Keynote: Polite Agents, Hard SLAs
Cmdr. Quasar Lune
Mission Ops Director (ret.) at Horizon Event Corps
- Day
- Wednesday, June 16
- Time
- 9:00 AM EDT – 10:00 AM EDT
- Room
- Ballroom ABC
Cmdr. Quasar Lune on training, tone, and why the best guest-experience agent is the one staff can override without a PhD.
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