Robo-ConciergeLIGHTNING
Lightning: Five Phrases Agents Should Never Say
Lyra Kest
VP of Guest Experience at Robo-Concierge Labs
- Day
- Wednesday, June 16
- Time
- 2:30 PM EDT – 2:40 PM EDT
- Room
- 303
A rapid-fire list of robotic apologies that make attendees angrier — and what to say instead.